- Which exact room is held?
- Confirm bed, view, privacy, bathroom, position within the property, steps, and any construction or access considerations.
- Where are the multi-night stays?
- Identify long drives, early departures, back-to-back activities, and the afternoons intentionally left open.
- Which services include other guests?
- Ask about tracking groups, boats, ranger walks, flights, transfers, meals, and every marketed private experience.
- What is actually arranged?
- Specify dietary needs, cake, private dinner, sparkling wine, spa, photography, flowers, or proposal plans—and whether each item is confirmed or chargeable.
- Do permits, dates and route agree?
- Check gorilla and chimpanzee inventory before flights, lodge geography, and non-refundable payments are treated as final.