Travel Insurance Guide
Last updated: June 6, 2026
This guide explains the travel insurance cover we strongly recommend for safari guests. It is general guidance only, not insurance advice. Please compare policies carefully and confirm cover directly with your insurer before paying for or starting your trip.
On This Page
1. Why Insurance Matters
Safari travel can include non-refundable permits, remote lodges, long road transfers, outdoor activities, changing weather, supplier rules, and medical logistics. Insurance helps protect travelers when unexpected illness, injury, cancellation, disruption, baggage delay, or emergency evacuation affects the journey.
2. Recommended Cover
- Emergency medical treatment and hospital costs.
- Emergency evacuation and repatriation, including remote-area support where available.
- Trip cancellation, curtailment, and interruption.
- Loss, theft, or delay of baggage and personal effects.
- Personal liability cover.
- Travel delay, missed connection, or supplier disruption cover where available.
- Cover for planned safari activities, trekking, hiking, boating, and any domestic flights included in your itinerary.
3. Buy Early and Check the Details
Many policies only cover cancellation events after the policy has been purchased. Consider arranging insurance soon after confirming your safari, especially if your itinerary includes gorilla or chimpanzee permits, peak-season lodge deposits, domestic flights, or other non-refundable commitments.
4. Safari-Specific Questions to Ask
- Are gorilla trekking, chimpanzee tracking, hiking, boating, and game drives covered?
- Are pre-existing medical conditions covered or excluded?
- Does the policy cover emergency evacuation from remote areas?
- Are non-refundable permits, supplier deposits, and interruption costs covered?
- What documents are required for a claim?
- What emergency assistance number should you call while abroad?
5. Exclusions and Limits
Every policy has limits, exclusions, excesses, and documentation rules. Carefully review exclusions for pre-existing conditions, adventure activities, alcohol-related incidents, unattended belongings, government restrictions, pandemics, supplier failure, and cancellation reasons that are not covered.
6. During Travel
Keep your policy number, emergency assistance contact, passport copy, medical details, and insurer claim instructions accessible during travel. If an incident occurs, contact your insurer as soon as practical and keep receipts, medical notes, police reports, supplier letters, and written communication that may support a claim.
7. Our Role
GambaUganda Safaris does not sell insurance and does not decide insurance claims. Where practical, we can provide booking documents, invoices, itinerary confirmations, cancellation information, or supplier notes that may help you submit a claim to your insurer.
8. Related Policies
Insurance should be read together with our Cancellation & Refund Policy, Health & Safety Policy, and Terms & Conditions.
9. Contact
GambaUganda Safaris
Email: info@gambaugandasafaris.com
Phone/WhatsApp: +256 701 943 760
Location: Kampala, Uganda